Everything your MSP needs.
One login.
Monitoring, remote control, a secure credential vault, and a helpdesk, in a single, tidy platform. Built by MSPs, for MSPs. No bloat, no ten browser tabs. Just the tools that get the job done.
The whole job, in one place
Each piece is built to work with the next, no glue code, no context-switching, no per-seat surprises.
Remote monitoring
A lightweight agent installs with one line, streams CPU / memory / disk, and raises alerts before customers call. Machines group into sites for a clean per-customer view.
Remote control
Multi-monitor screen share with keyboard & mouse, file transfer, a live thumbnail strip and quick screen switching, all gated by per-user consent.
Backup & recovery
Enterprise-grade backup with complete data ownership. Your backups are stored in your own AWS or Azure cloud storage, giving you full control, transparent costs, and the freedom to move whenever you choose.
Microsoft 365 backup
Immutable, always-on backup of your customers' Exchange Online mailboxes, with a fast Outlook-style browser and one-click restore. Every mailbox is protected automatically, stored in your own cloud storage.
Script toolboxes
Save PowerShell & batch scripts and run them on any machine in seconds. Clear the print queue, fix a service, done.
Credential vault
Passwords, TOTP 2FA codes and secrets, AES-256-GCM, keys in AWS KMS, ciphertext in S3. Per-user folders and access, live scrolling 2FA codes, every reveal audited.
Helpdesk & tickets
Email-in to a per-tenant address, a public portal, threaded replies and internal notes, with your own from-name and signature.
AI auto-documentation
Every remote session is turned into written documentation automatically. The AI watches the recording and writes up what was done, ready to file against the customer. Knowledge base builds itself.
One-time contractor links
Email a contractor a time-limited link to one machine. It dies after they connect or when it expires. No account needed.
Security first
MFA, IP allow-listing, RBAC, and super-admin impersonation for when you need to jump in, with a full audit trail behind it all.
Microsoft 365 monitoring
Watches every customer tenant for risky and unusual sign-ins and tracks their Microsoft Secure Score, alerting you when it slips. One screen shows the whole fleet, worst first.
Self-updating agent
The agent updates itself from RSA-signed releases, verifying signature and hash before it ever swaps a binary. One-click MSI or one-line install.
We got tired of juggling six vendors too
LockMSP is the platform we wanted running our own desks: everything in one place, priced sanely, and shaped by the people who actually use it. We ship improvements from real feedback, not a feature checklist nobody asked for.
One flat seat price. Extras only when you use them.
No per-module upsells, no tiers to decode. Pay for the technicians on your team, everything else is charged on usage, so a quiet month costs less.
Every seat includes the whole platform: RMM, remote control, vault, helpdesk and AI auto-docs. Unlimited managed devices.
- All features, every seat, no add-on modules
- Unlimited endpoints and monitoring
- Monthly billing, cancel anytime
- Free trial, no credit card to start
Usage-based extras
The heavy lifting that costs us real money is billed as you use it, pooled across your whole account, itemised on every invoice.
Only pay for what you actually run. We'll always show usage in-platform before it lands on the bill.
Sign up now
Tell us about your MSP and we'll be in touch. No credit card, no commitment.