Everything your MSP needs.
One login.
Monitoring, remote control, a secure credential vault, and a helpdesk — in a single, tidy platform. Built by MSPs, for MSPs. No bloat, no ten browser tabs. Just the tools that get the job done.
The whole job, in one place
Each piece is built to work with the next — no glue code, no context-switching, no per-seat surprises.
Remote monitoring
A lightweight agent installs with one line, streams CPU / memory / disk, and raises alerts before customers call.
Remote control
Screen share with keyboard & mouse and drag-and-drop file transfer — gated by a per-user consent policy.
Script toolboxes
Save PowerShell & batch scripts and run them on any machine in seconds. Clear the print queue, fix a service, done.
Credential vault
Client passwords encrypted with AES-256-GCM, keys in AWS KMS, ciphertext in S3. Per-member access, every reveal audited.
Helpdesk & tickets
Email-in to a per-tenant address, a public portal, threaded replies and internal notes — with your own from-name and signature.
Security first
MFA, IP allow-listing, RBAC, and super-admin impersonation for when you need to jump in.
One-time contractor links
Email a contractor a time-limited link to one machine. It dies after they connect or when it expires. No account needed.
Self-updating agent
The agent updates itself from RSA-signed releases, verifying the signature and hash before it ever swaps a binary.
Full audit trail — who did what, to which machine, for how long.
Every sensitive action is recorded, so you always have the answer when a client — or your own compliance — asks.
- Remote sessions — who connected, to which device, start & end, duration.
- Script runs — who ran what, where, and the exit result.
- Vault access — every credential reveal, create, edit and delete.
- Ticket activity — replies, notes, status and assignment changes.
- Guest links & impersonation — issued, used, expired, stopped.
- Tenant-scoped & exportable — nothing crosses customer boundaries.
We got tired of juggling six vendors too
LockMSP is the platform we wanted running our own desks: everything in one place, priced sanely, and shaped by the people who actually use it. We ship improvements from real feedback — not a feature checklist nobody asked for.
Roadmap
Shipping continuously. Here's what's in flight — and yes, we build what our MSPs ask for.
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